InteractCRM- BE/ B.Tech (CSE/ ECE/ IT) from 2010/ 2011 Batch

Eligibility Criteria :

BE/ B.Tech (CSE/ ECE/ IT) from 2010/ 2011 batch with aggregate of 60% and above
Knowledge of SQL Query writing and Java / J2EE (Core Java, JSP, Servlets, JDBC)
Good analytical and communication skills.
Be willing to work in shifts as & when required

Job Description :

Understand application change requirements from Clients and customize applications based on the scope and design of the solution

Investigate and troubleshoot / resolve the problems (software product / application related queries) faced by the users / clients.

Provide product support / responses within agreed time limits to the client and log all client interaction (mails and communication).


Company Profile
InteractCRM is Contact Center/CRM solutions company that focuses on implementing Multi Channel Contact Center solutions and CRM Business Applications for its customers in Banking, Insurance and Financial sector, Telecommunications and Retail industries. We run one of the most focused Avaya Contact Center practices in the world and have a sharp experience curve derived from executing multiple consulting engagements on Avaya Interaction Center, OA, Avaya Self Service (Voice Portal/Dialog Designer/IR), Customer Interaction Express, Call Center Express, Avaya IQ and AES solutions.

APPLY AT : http://jobs.freshersworld.com/detail/2011/07/20/InteractCRM/Asst-Software-Engineer